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March 30, 2020 Katie King

Coronavirus (COVID-19) Advice and Guidance

Please refer to our individual school websites for information.

Young Minds Helpline for parents and young people

Young Minds – Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing:

Parents Helpline: If you are a parent who needs advice about your child’s mental health you can contact the Parents Helpline directly on 0808 802 between 9:30am-4pm

YoungMinds Crisis Messenger: If you are a young person experiencing a mental health crisis you can text YM to 85258 for free 24/7 support

The Young Minds website is:


Self-Isolating & Dealing With Conflict (The Children’s Society)

With the current Coronavirus Covid-19 outbreak and Government recommendations to limit social contact, many people will be spending more time at home than they are used to.
This may mean spending more time with family, carers or friends and this may create difficult situations, especially for those coping with pre-existing family problems.
The Children’s society asked one of their well-being practitioners to share her top tips for dealing conflict at home.


Coronavirus: resources for Mental Health and Wellbeing (Heads Together)

Heads Together have published a free toolkit with resources and tips to help address anxiety arising from these challenging times.
The toolkit includes a booklet to support schools, videos to provide practical guidance and tips to schools, parents and carers about coronavirus (COVID-19) and mental health, activities to ease anxiety that can be done at school or at home and other helpful advice, helplines and resources for adults and children.


Resources for Parents and SEND Learners

  • National Autistic Society – guidance and helpline for parents’, young people and staff:
  • Mencap – Easy Read guide to Coronavirus:
  • Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing:
  • Carers UK – Guidance for carers:
  • Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic:


Whilst the specialist teachers for students/parents with Hearing Impairment are unable to visit pupils at school, advice and support  is offered remotely for those that may need it

The links below provide access to further links and information:


Contact numbers for students and parents during a period of school closure:

 CRISIS 0337261800
Chid Line 0800 1111

Food Bank
Samaritans 116 123
Social Care Hub 0345 603 7627 

Choose option 2

National Health Advice Line 111
NHS Website
Police – EMERGENCY 999
Police – Non Emergency 101

Government Information

Staff, parents and young people can contact the DfE helpline to answer questions about COVID-19 related to education as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

You can also find the latest information updates on COVID-19: